At DexterPro, we value your privacy and are committed to protecting your personal information. Our platform is built from the ground up with a "privacy-by-design" philosophy.
DexterPro is dedicated to creating a safe and secure online environment for our clients and website visitors. We understand the importance of privacy and are committed to safeguarding your personal information. This Privacy Policy explains our practices concerning the collection, use, and sharing of your data.
Names, email addresses, phone numbers, and billing information provided voluntarily when you sign up.
IP addresses, browser types, and usage metrics to help us improve the system's performance.
Information is used solely to manage appointments, coordinate care, and improve clinic operations. We do not sell personal information. When we use third‑party services (e.g., SMS providers), we share only the minimum necessary information.
Medical records are retained in accordance with Ontario guidance: adult records are kept for a minimum of ten (10) years from the last entry; children's records are kept until 10 years after they turn 18.
You have the right to access, correct, or request deletion of your information. Please contact your clinic administrator to initiate a request.
Operational or legal changes may require updates to this policy. Please check the "Last Updated" date periodically.
For questions about your data or these policies, please contact our privacy officer atprivacy@dexterpro.com.